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Business & Operations

Five Tips on Managing Employees: Best Practices Across Industries

Michael Rosman

January 22, 2018

There’s always something new to learn as a manager, no matter how long you’ve been on the job. Here are some best practices to inspire and engage you...

Business & Operations

What to Do When the Customer is Wrong!

Michael Rosman

January 08, 2018

The customer is not always right. There—someone finally said it. If the customer is “grossly exaggerating the truth” and wants something in...

Conferences

This is It! This is the Year!

Keith Lord

January 10, 2018

We all say we are proud of our team, and we always mean it. This time, however, we are saying it for a very different reason. In February 2018 at...

Business & Operations

Five Ways to Get the Most from Your Staff

Michael Rosman

January 15, 2018

In an industry notorious for turnover, retaining a solid team of employees is an important slice of the success pie. Managing people effectively is a...